Fra

DELIVERY

 

Products will be delivered by TNT “express” service (Customer’s signature required).

In France, Products can be delivered to the Customer’s residential or professional address (Customer’s signature required). In case of loss or damage, we will not accept any claim or request for deliveries made to another address than the Customer’s residential address (when someone will have taken the responsibility to take the Products or to sign the delivery form). In the event of a delivery to the Customer’s residential address but the Customer is not there, the Products will automatically be dropped at the nearest “Relais Colis” and a notification will be sent to the Customer’s email address (as given by the Customer at registration) with details of the “Relais Colis” where the Products will have been dropped.

Outside of France, the Products will be delivered to the Customer’s residential or professional address (Customer’s signature required). In case of loss or damage, we will not accept any claim or request for deliveries made to another address than the Customer’s residential address (when someone will have taken the responsibility to take the Products or to sign the delivery form).

 

 

The Customer’s signature (or someone who is competent for the delivery of the Products) is required for each and every delivery.

We cannot deliver to hotel or PO Box addresses.

In the event of a delivery outside of the European Union, import and customs charges and taxes might apply. This a legal duty to declare the full value of Products shipped outside of the European Union. Therefore, the delivery of Products might be subject to the full payment of import and customs charges and taxes, which will be collected by TNT on behalf of customs or local authorities. These costs will be at the sole expense of the Customer. Alexis Mabille will not refund orders and Products, which will be returned by TNT because of non-payment of related import and customs charges and taxes.

Working days: orders are shipped from Monday to Friday only, please take this into account when placing orders over the week-end.